At Aspire Physio, we are committed to protecting the privacy and confidentiality of our patients, website visitors, and users. This Privacy Policy outlines how we collect, use, store, and safeguard personal and medical information when you access our website, book appointments, or receive physiotherapy services at our clinics.
Aspire Physio may collect personal and non-personal information from users in various ways, including when users visit our website, contact us, or avail of our services. The information collected may include:
Full name, phone number, and email address
Residential or correspondence address
Medical history, health conditions, and treatment details
Appointment and consultation records
Payment-related information
Website usage data such as IP address, browser type, and pages visited
All information is collected lawfully and with the user’s consent.
The information collected by Aspire Physio is used for the following purposes:
To schedule and manage appointments
To provide personalized physiotherapy and rehabilitation services
To communicate regarding treatments, follow-ups, and inquiries
To process payments and maintain financial records
To improve website performance, user experience, and service quality
To comply with legal and regulatory obligations
We do not sell, rent, or trade personal information to third parties for marketing purposes.
Aspire Physio implements appropriate technical and organizational security measures to protect personal and medical information from unauthorized access, alteration, disclosure, or destruction.
Access to sensitive information is restricted to authorized personnel only. Medical records and personal data are handled with strict confidentiality and professional ethics.
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies help us understand user preferences and improve website functionality.
Users may choose to disable cookies through their browser settings. However, disabling cookies may affect certain features of the website.
Aspire Physio may share personal information with trusted third-party service providers solely for operational purposes, such as payment processing, appointment management, or website hosting. These parties are required to maintain the confidentiality of the information and use it only for the intended purpose.
We may also disclose information if required by law, legal process, or governmental request.
Personal and medical information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and medical regulations.
Once the information is no longer required, it is securely deleted or anonymized.
Patients and users have the right to access, update, or request correction of their personal information. Requests related to data access or modification can be made by contacting Aspire Physio through the provided contact details.
We respect patient rights and strive to respond to all privacy-related requests in a timely manner.
Our website may contain links to external websites. Aspire Physio is not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of external sites before sharing personal information.
Aspire Physio reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page. Continued use of the website or services after updates constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests related to this Privacy Policy, please contact:
Email: director@aspirephysio.in
Phone: +91-9650383603, +91-9717260921
Clinic Locations: Gurugram, Haryana
